Weil ein Vorname falsch ist, muss ein Kunde ein neues Zugbillett kaufen. Das sei unverhältnismässig, findet er.
Expensive oversight – SBB customer: “I would like to see more of a sense of proportion in the controls”
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Thu 06:28 - SRF Wirtschaft
Expensive oversight – SBB customer: “I would like to see more of a sense of proportion in the controls”